Repair Assist

About Repair Assist

Repair Assist specialise in providing full-service solutions for “Escape of Liquid” or EOL events to builders, property & strata managers and commercial property managers. An escape of liquid event has the potential to cause significant damage to buildings and contents if not assessed and addressed adequately. Often when an escape of liquid event occurs there are several things that need to happen before restoration of the affected area can begin. Beginning with locating and isolating the source of the water which could be from bursting or overflowing from appliances like your fridge, dishwasher or washing machine; as well as things like burst pipes, overflowing baths, sinks and toilets.

Your home could also be water damaged by external events like floods and storms. Our team assesses the extent of the damage, completes any emergency make safes required and formulates a restoration plan. We do all this while liaising with the home owner or tenant to keep them fully informed which gives them peace of mind that a plan is in place to get them back to their routine as safely and efficiently as possible.

Repair Assist Services

Immediate Response and Assessment

Understanding the urgency of water damage situations, we offer immediate response services in the Perth metro area from Two Rocks in the North to Pinjarra in the South and Chidlow in the East. Our team quickly assesses the extent of the damage and formulates a strategic plan to ensure prompt and effective restoration. Our team can also provide causation reports for Escape of Liquid and storm damage which include the source of the water and determine the extent of the damage.

Emergency Make Safes

Our qualified team is available to respond 24/7 to any emergency repairs and make safes required after any Escape of Liquid event or storm damage. This includes electrical isolation and testing, plumbing isolation, leak detection, collapsed ceilings, removal of debris and clean up.

Access to Cause of Damage

Often when we attend a property that has experienced a burst pipe it is located behind a vanity or kitchen cabinet. Our qualified team is available to remove any cabinets and complete any electrical and plumbing disconnects to allow prompt access to the area for the plumber to complete full repairs. Our team also regularly remove shower screens, mirrors and anything else required so plumbers have access to the areas they need.

Water Extraction and Drying

Our restoration process includes rapid water extraction using high-powered pumps and vacuums, followed by thorough drying and dehumidification. We use dehumidifiers and air movers to remove all moisture from the affected areas, preventing mould growth and structural damage.

Mould Prevention and Remediation

Water damage can lead to mould growth if not addressed promptly. Our team uses antimicrobial treatments to prevent mould and mildew formation. If mould is already present, we perform comprehensive mould remediation to eliminate it and ensure a healthy environment.

Structural Drying and Restoration

Beyond surface water removal, our restoration services include drying and restoring structural elements such as walls, floors, and ceilings. We use moisture detection tools including thermal imaging to ensure no hidden moisture remains, safeguarding your property’s structural integrity.

Odour Removal and Sanitisation

Water damage can result in unpleasant odours and contamination. Our team uses advanced odour removal techniques and hospital-grade disinfectants to eliminate odours and sanitise the affected areas, leaving your property fresh and clean.

Safe Disposal and Clean Up

Handling and disposing of contaminated materials and debris including carpet, plasterboard, hardwall plaster, skirting boards and flooring is a critical part of the restoration process. We adhere to all local and national regulations regarding waste disposal, ensuring safe and environmentally responsible practices. After the debris has been removed from the area our team complete a full clean up to the area to leave it safe for habitation and ready for full repairs.

Scoping and Repairs

Repair Assist can provide detailed scoping of any repairs required and then manage the entire repair process utilising our extensive trade base. By focussing on providing exceptional customer service, a specialised Escape of Liquid repair team and effective performance control, Repair Assist are able to consistently deliver an outstanding level of service to both our clients and their customers.

Removals and Storage

Our team provide a comprehensive moving and storage service. From same day furniture removal and reinstatement to facilitate carpet and flooring replacement to longer term removal and storage for large repairs, our team have you covered.

Dust Mitigation, Surface Protection and Cleaning

When repairs involve large areas of ceilings, walls and flooring this often involves fine dust particles spreading throughout the property resulting in a massive clean up effort. We offer a full range of services to mitigate the need for extensive cleaning, this includes covering any area dust can settle, separating rooms with zip walls and installing air scrubbers during the repair process. We also provide surface protection to benchtops, flooring and balustrades to ensure they are damage free at the end of repairs. Our team can tackle all your cleaning requirements from carpet cleaning, heavy builders cleans and general cleaning.